What is the shipping time frame on an order?
Our standard shipping time on concealment holsters and accessories is 8-10 weeks. Once an order is received, we will check our inventory to see if the item(s) are in stock. If the items are in stock, the order will ship the following day. If the item(s) have to be made up, we will send you an email with the current estimated shipping time for your order.
If I choose expedited shipping (next day/2nd day) will my order be shipped the same day?
If the item is in stock, and the order is received before 12:00 P.M. (CST), the order will be shipped the same day, the following day for orders received after 12:00 P.M. If the item is not in stock, you will receive an email with the current shipping time frame and you can decide at that point if you would still like the order shipped 2nd day or overnight when ready.
How much is 2nd Day and Next Day air shipping?Depending on the package weight and destination address, express shipping usually runs between $35-70.
Do you ship international orders? What is the shipping cost?
We do ship international orders. All international orders are shipped via US International Priority Mail. Depending on the package weight and destination address, the international shipping fees usually run between $40-80.
Please note that the customer is responsible for all import fees and that the time is takes to clear customs varies from country to country.
Why does it take so long to ship an order?When you take into account that we manufacture about 30 different style holsters, in 3 different colors and combine that with the many different handguns in the market today, it is not feasible to keep an inventory on hand. Therefore, pretty much all orders are made up as the orders are received
It does not actually take 8-10 weeks to create a holster, however, all orders are made up in the order they are received. Some days there may only be 100 orders ahead of yours, but on other days, there may be up to 700 holsters ahead of yours on the factory list.
NOTE: We do keep an in-stock inventory for the most popular handguns requested such as the 1911s, a handful of the Glock models, but almost everything else is made up as the orders are received.
How will I know when my order will be shipped?
If you place your order online, you will receive an automated response which shows the current shipping times for that time of year. Although the automated email states average delivery time is 8-10 weeks, once the order is printed and processed, one of our clerks will send you a second email with the current shipping frame. If you place the order by phone, the sales rep that takes your order will let you know the current shipping time for the item(s) you are ordering.
If you provide us with an email address, we will gladly send you the tracking number when your order ships.
What if I need the item by a particular date? For example a birthday…will I receive the item in time?If the item you are ordering is for a gift (ex: birthday, anniversary, Christmas), we will do our best to get the item to you in time. Depending on the item ordered and the time frame given, we may need to upgrade the shipping to 2nd Day or Next Day Air, but we will certainly do our best to get the item to you in time.